About Us

Delta General Agency Corporation was formed in 1959 as a means of providing access by local recording agents in Texas to certain specialized facilities. In 1971, Delta Lloyds Insurance Company of Houston Texas was formed to provide insurance coverage in a more competitive and a less controlled environment.

Throughout the intervening years, additional general agency facilities were added, until at the present time, Delta acts as a wholesale intermediary for approximately thirty admitted standard lines and non-admitted special risk carriers. In addition, Delta holds a binding authority from Underwriters at Lloyds, London. Under the leadership and guidance of William A. (Bill) Fink, President and CEO, and Dave Van Tiem, EVP , they have built a reputation for integrity, financial strength, innovative insurance products and extraordinary service.

Our Associations

We are proud of our memberships and especially the personal involvement of our employees in the following professional insurance organizations:

Retail: FIWT, IIAT, San Antonio IIA, Austin IIA, Houston IAA, Dallas IIA and other local associations
Company: PCIA
Claims: HCA
Finance: TPIA, IPFAT
Marketing: SAIMA

It is through management's encouragement and support that employees devote personal time to these very important organizations.

Penny Restrepo was elected President of the Texas Surplus Lines Association for 2015.

Our People

Executive Management

Bill Fink

President & CEO

  • Direct Line: 713-570-2716
  • Email:

Bill Fink, President and CEO is a past President of the Texas Surplus Lines Association, past Sr. Vice President of the American Association of Managing General Agents and past Vice Chair of the Surplus Lines Stamping Office of Texas.

Dave Van Tiem

Executive Vice President, Director of Commercial Lines

  • Direct Line: 713-570-2713
  • Email:

Dave oversees all commercial business and programs, and provides his leadership and creativity toward growing the commercial division.

Sabrina Helfenbein-Pope, CPA

Chief Financial Officer

  • Direct Line: 713-570-2714
  • Email:

Sabrina is responsible for the financial accuracy and reporting for all entities, including Delta Lloyds Insurance Company and Delta General Agency Corporation. She also oversees the operations of Delta Finance of Texas.


Roya Azari, CPCU, AU, AIS

Vice President Commercial Lines, Director of Property & Casualty

  • Direct Line: 713-570-2734
  • Email:

Roya oversees the Property and Casualty department's overall production through marketing, education, agency relations, and business development. Roya is also responsible for enhancing underwriting efficiency and service to our agents.

Wes Bowers

Assistant Vice President, North Texas Branch Manager

  • Direct Line: 713-570-2707
  • Email:

Wes manages Commercial Property and Casualty for Delta's North Texas branch. Wes and his underwriting team serve North Texas agents in the DFW area as well as East and West Texas by providing agent partners quick access to many A-rated commercial markets.

Penny Restrepo

Vice President Commercial Lines, Director Transportation

  • Direct Line: 713-570-2721
  • Email:

Penny manages our Transportation Department. She was elected President of the Texas Surplus Lines Association for 2014-2015 term.

Greg Hood

Vice President, Personal Lines

  • Direct Line: 713-570-2761
  • Email:

Greg manages both High Value and Low-to-Mid Value Personal Lines divisions, and features a full range of personal products including standard and non-admitted lines for home and umbrella, schedules, watercraft and kidnap & ransom.


Jim Allen

Vice President Marketing and Flood

  • Direct Line: 713-570-2751
  • Email:

Jim manages Delta's marketing to our agents and is responsible for agent contracts. He is also an expert in the FEMA Flood Program and teaches CE credited classes in flood.

Support Depts.

Debra Waller

Assistant Vice President, Claims

  • Direct Line: 713-570-2759
  • Email:

Debra has extensive experience in adjusting and claims examining. Delta is committed to servicing our agency partners with excellence in handling claims.

Jose Ortiz

Senior Vice President Operations and Technology

  • Direct Line: 713-570-2757
  • Email:

Jose has carried out the vision and execution of our Technology Plan. His responsibilities require attaining and maintaining state of the art technology in systems, communications, imaging, computer telephony, and customer service; concurrent with ensuring maximum stability, security, and privacy compliance.

Connie Strader, PHR,

Manager, Human Resources & Administration

  • Direct Line: 713-570-2742
  • Email:

Connie manages the overall administration of Delta’s Human Resources services, policies and programs. She effectively communicates and supports Delta’s vision through employee relations, performance management, talent acquisition, compliance oversight, compensation, benefits and as a business partner.