Claims Information


Reporting New Claims -- for all except Delta Lloyds Insurance Company

If you have a policy issued by an insurance company other than Delta Lloyds Insurance Company, please contact the company's claim department directly. Click here for a list of phone numbers by company.

Reporting a Homeowner or Fire claim -- only valid for Delta Lloyds Insurance Company

Insureds are encouraged to contact your agent who can submit your claim to the Delta's Claims Department for immediate assignment to an adjuster. If your agent can not be reached, you may contact Delta directly.

When submitting information directly to Delta, you have the following options:

  • By Email at - email completed PDF of Acord Loss Notice
  • By Fax 713-570-2800 or toll free at 800-666-0345 - fax a completed Acord Loss Notice
  • By Phone to the Claims Hot Line at 713-570-2625 or toll free at 800-666-2678 Ext. 2625

Inquiring on Status of a Claim -- only valid for Delta Lloyds Insurance Company

To inquire on a Delta Lloyds claim, click here.