Privacy Statement


Our Privacy Policy

Privacy Policy of Delta Insurance Group Corporation and its affiliates:
  • Delta General Agency Corporation
  • Delta Finance of Texas
  • Delta Lloyds Insurance Company of Houston Texas

For over three decades, respecting and protecting customer privacy has been vital to our business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customer information private and secure while using this policy to serve you better.

Your privacy is important to us

We value you as a customer and respect your right to privacy. We are committed to maintaining the confidentiality, integrity and security of your personal information. When you provide personal information to us, we believe that you should be aware of our policies to protect the confidentiality of that information.

What personal information do we collect about you?

In order to ensure we are able to offer and provide you with the most appropriate services while safeguarding your privacy, we collect nonpublic personal information about you only when it is necessary to conduct the business of insurance. We limit the collection of personal information to what we reasonably believe is necessary to administer your account. As a result, we collect personal information from the following sources:

  • Personal information we receive from you, either directly or through your agent, such as applications, requested policy changes or other forms.
  • Personal information about your transactions with us, our affiliates or others, such as the number of years you have been a policyholder with us or the types of coverage you purchase.
  • Personal information we receive from a consumer-reporting agency, such as a credit report or a Motor Vehicle Report.
  • Personal information you provide or which is obtained through the process of handling a claim, including medical information, such as an accident report.
Personal information we disclose and to whom

We do not disclose any personal information about current or former customers to anyone, except as permitted by law.

When possible, we advise our vendors and other nonaffiliated third parties to whom we legally provide your personal information in the course of conducting our insurance business of our privacy policy. We make every effort to use vendors whose approach to customer privacy reflects our own.

Is your medical information confidential?

While we sometimes must collect medical information to provide you a product or to pay a claim, we do not use or share it, internally or externally, for any purpose except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or as permitted by law
  • As otherwise authorized by you
How do we protect the confidentiality and security of your information?

We restrict access to nonpublic personal information about you to those employees or servicing vendors with a legitimate business purpose. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard and protect your nonpublic personal information. We work hard to employ firewalls, encryption technology, user authentication systems, and access control mechanisms to control access to and safeguard the privacy of your personal information that may be accessed through our computers or through our website.

Questions or more information:

Your trust is one of our most important assets. We will continually work to protect your privacy and will continually review our Privacy Policy. Thank you for your assistance and cooperation.

Please feel free to contact us with any questions or if you need further information about our Privacy Policy.

You may contact us at: Delta General Agency Corporation
Attn: Compliance Manager
PO Box 2045
Houston Texas 77252
By email at:

Please include your name, current address, policy number, and agent name/number (if known) in all correspondence. For changes to information that we control, such as your name and address, please contact your agent.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders; please share this information with everyone covered by your policy or contract. Upon your request, we will send additional copies of this statement.

Thank you for choosing Delta

Delta will notify customers of our Privacy Policy at the inception of our business relationship and annually thereafter. The Privacy Policy is subject to change at any time.

Our Privacy Policy

This page sets forth the terms and conditions under which Delta General Agency Corporation, Delta Finance of Texas and Delta Lloyds Insurance Company of Houston Texas, herein referred to as "Delta," provides the information on this website as well as the terms and conditions governing your use of this site. By making use of this site, you agree to be bound by the terms and conditions we have outlined below. If you do not accept these terms and conditions, please do not continue to use or access this site.

Confidentiality

Information concerning Delta, its employees, policyholders, customers, agents or others on whom data is collected, stored or processed is the property of Delta and is kept confidential, except for necessary disclosures for legitimate business purposes.

"User ID"/Password Use

If you have been assigned a "User ID" for access to restricted sections of this site, you are responsible for all activities executed under your "User ID" and are the only one who may use it. To meet this responsibility, you are expected to select secure passwords and keep them confidential. Allowing another person to use your "User ID" and its associated passwords, using a "User ID" and passwords assigned to another person or attempting to gain access to resources for which you are not authorized is a serious breach of security.

Accuracy of Information

Delta does not warrant or guarantee the accuracy or completeness of the information provided on this website. Under no circumstances will Delta be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information.

The information on this website may be changed or updated without notice. Delta also makes improvements and/or changes in the products, services and/or programs described on this site at any time without notices.

Copyright Policy

You may cite or refer to the information on this site and make copies of the information for your own use. You must have our written permission to distribute copies of the information to others. To request such permission, send a message via e-mail to . Please include your name, address,telephone number, and a description of the intended extent, purpose and distribution of your copying.

Hypertext Links

You may note that some of the pages on this site provide hypertext links to other sites created by other organizations. We provide you with links to other sites as a free service. Because those other sites are not under our control, we cannot guarantee the quality, accuracy, or timeliness of those sites. Nor is our connection to those sites an endorsement or adoption of the views expressed or of the products and services sold on those sites. Questions about the content of those sites should be directed to their authors.

If you would like to provide a hypertext link from your site to this site, please provide notification to Delta and send a message via e-mail to .

Please include in the message your name, address and telephone number, and a description of your site and the reason you would like to establish a link to this site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses, malicious codes and other items of a destructive nature. IN NO EVENT WILL DELTA BE LIABLE TO ANY PARTY FOR ANY LOSS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES CAUSED BY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE.

Products and Services

Please note that none of the information contained in this website should be viewed as an offer to sell or as a solicitation to purchase any of our products or services. Rather, the information on our products and services is provided to you so that you can learn what products Delta generally offers.

Coverage statements on this website are for general description purposes only. This website does not amend, modify or supplement the policies. Furthermore, coverages are available only in Texas through properly licensed property and casualty agents. Consult the actual policy, or contact us for the name of an agent who can supply you with details regarding terms, conditions, coverages, exclusions, products, services and programs which may be available to you.

Warranties

Delta specifically disclaims all warranties with respect to this website or your use thereof, express, implied, or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose. Delta shall not be liable for any damages resulting from the use or misuse of this site or the information on this site.

Professional Advice

The information provided on this site is distributed with the understanding that Delta is not providing professional advice of any type. If you have a question requiring professional advice, such as a question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field.

Enforceability of These Provisions

Should any of these terms and conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law in Texas, and in a manner so as to remain consistent with the original intent of Delta. Provisions not otherwise held invalid shall remain in force.